Craven Crusts: grab a slice of the community bakery, café and artspace

I’m so proud of Himself.  Not for putting his money where his mouth is or for being a quietly enthusiastic supporter and advocate for something he is passionate about, although he has and he is, but for rolling up his sleeves and pitching in. Over the last few months he’s been working his socks off … Continue reading

Who do you want to work for?

Recently it struck me that we have been selling in a presentation about values creation wrongly. The main body is fine – all about linking values and behaviours and perception – and we’ve been getting there in the end. But we’ve been starting on the wrong foot by showing a number of logos and asking … Continue reading

Turning Over a New Leaf

Turning Over a New Leaf

Right, this is my declaration that I’m disinterring my blogging mojo.  It’s time to come back. There’s a lot in my head – which it would benefit me to articulate in words (it may not benefit you much though!). Future topics are likely to include: SharePoint Vs Intranet How to evaluate team briefing More on … Continue reading

Social Capital & Knowledge Exchange: Blogging Inside the Enterprise

You may think I’ve been unusually quiet recently, but I’ve been diverting my energies into other channels, including a guest spot at Simply Communicate a site that collates advice, toolkits and templates covering every aspect of internal communication inside organisations. Here is a taster: Internal blogging can give us: The ability to get to know … Continue reading

Twitter: is it too limited?

This is a bookmark to Mat Mannion’s post: Twitter is not fit for (my) purpose(s) following this twitter conversation (as best as I can recreate it): @mathewjm Having this sort of interaction 140 characters at a time is sub-optimal, for example!!! 5:50 AM Jan 20th from TweetDeck in reply to mathewjm @mathewjm Or is it … Continue reading

Cabinet Office Employee Engagement Kit

Writing about http://www.civilservice.gov.uk/iam/engagement.asp The Cabinet Office has put together an amazing pack on an approach on Employee Engagement (complete with survey).  The contents of this post, which is a draft of a paper that I am putting together for our Management Committee, is shamelessly stolen from the pack. I should also add here (adhering to … Continue reading

Citations

Writing about http://www.phwa.org/resources/article.php?id=1137 Leaver, C. (2007, May 21). Employee engagement: Linkages with the Sears model. Warwick Blog [online]. Retrieved May 23, 2007, from http://www.warwick.ac.uk. On a vanity google trawl the other day I found this…. (It’s important to keep an eye on online reputation management I think!) I have to say that I was very … Continue reading

Non Pay Benefits: Employee Satisfaction

The other night on the train a couple of businessmen were talking in the Quiet Carriage. This would normally have unfortunate consequences, but fortunately for them they were talking about something that interested me.  At least for part of the journey. One was Canadian and the other was Indian and they both clearly worked in the … Continue reading

BA Own Goal – A Terminal Case Study

Writing about http://news.bbc.co.uk/1/hi/uk/7317909.stm And http://www.independent.co.uk/news/uk/home-news/heathrows-big-day-is-terminal-embarrassment-801743.html Wow! This is a management, PR & Internal Comms case study in the making. I can see this being on the CIPR course next year… The thing that stood out most for me though was the amount of coverage pointing to underinformed and poorly trained staff – from issue with … Continue reading

Why Keep a Dog…

and then bark yourself? Actually, a more accurate title for this entry would be “Becoming a Trusted Advisor: The Internal Communicator’s Mission” – but that’s no fun. I remember being very taken a while ago by a presentation that I saw by Maeve Hawker from EDF Energy on the concept of proving your worth and … Continue reading